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【简答题】Case analysis Sugimoto, a Japanese, was praised in public by his American manager Mr. Jones for his good performance recently. The conversation is listed as follows: Mr. Jones: Mr. Sugimoto, I have noticed that you are doing an excellent job on the assembly line. I hope that the other workers could learn from you. Sugimoto: (He is uneasy). It’s my duty and I am only doing my job. Mr. Jones: You are one of the most excellent and dedicated workers in our company. Sugimoto: … (He blushes and nods his head several times, and keeps working.) Mr. Jones: … (He seems confused about Sugimoto’s reaction to his praise.) Sugimoto: Excuse me, Mr. Jones. May I leave for five minutes? Mr. Jones: Sure. (He looks a little uncomfortable when Sugimoto walks away. He thinks Japanese workers are so rude and impolite.)

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理解问题【简答题】Case analysis Sugimoto, a Japanese, was praised in public by his American manager Mr. Jones for his good performance recently. The conversation is listed as follows: Mr. Jones: Mr. Sugimoto, I have noticed that you are doing an excellent job on the assembly line. I hope that the other workers could learn from you. Sugimoto: (He is uneasy). It’s my duty and I am only doing my job. Mr. Jones: You are one of the most excellent and dedicated workers in our company. Sugimoto: … (He blushes and nods his head several times, and keeps working.) Mr. Jones: … (He seems confused about Sugimoto’s reaction to his praise.) Sugimoto: Excuse me, Mr. Jones. May I leave for five minutes? Mr. Jones: Sure. (He looks a little uncomfortable when Sugimoto walks away. He thinks Japanese workers are so rude and impolite.)

已完成理解【简答题】Case analysis Sugimoto, a Japanese, was praised in public by his American manager Mr. Jones for his good performance recently. The conversation is listed as follows: Mr. Jones: Mr. Sugimoto, I have noticed that you are doing an excellent job on the assembly line. I hope that the other workers could learn from you. Sugimoto: (He is uneasy). It’s my duty and I am only doing my job. Mr. Jones: You are one of the most excellent and dedicated workers in our company. Sugimoto: … (He blushes and nods his head several times, and keeps working.) Mr. Jones: … (He seems confused about Sugimoto’s reaction to his praise.) Sugimoto: Excuse me, Mr. Jones. May I leave for five minutes? Mr. Jones: Sure. (He looks a little uncomfortable when Sugimoto walks away. He thinks Japanese workers are so rude and impolite.)

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The case analysis involves understanding the cultural differences between Mr. Sugimoto, a Japanese worker, and Mr. Jones, his American manager, in the context of a public praise scenario. The key points to consider in this analysis are the cultural norms and expectations regarding praise and modesty in both American and Japanese cultures.

Firstly, in American culture, public praise is often seen as a positive reinforcement and a way to motivate employees. Mr. Jones's intention in praising Mr. Sugimoto is to recognize his good performance and encourage others to follow his example, as indicated by his statement, "I hope that other workers could learn from you."12. This approach is common in American workplaces where direct feedback and open communication are valued.

On the other hand, Japanese culture places a high value on modesty and humility. Mr. Sugimoto's response, "It’s my

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【简答题】Case analysis Sugimoto, a Japanese, was praised in public by his American manager Mr. Jones for his good performance recently. The conversation is listed as follows: Mr. Jones: Mr. Sugimoto, I have noticed that you are doing an excellent job on the assembly line. I hope that the other workers could learn from you. Sugimoto: (He is uneasy). It’s my duty and I am only doing my job. Mr. Jones: You are one of the most excellent and dedicated workers in our company. Sugimoto: … (He blushes and nods his head several times, and keeps working.) Mr. Jones: … (He seems confused about Sugimoto’s reaction to his praise.) Sugimoto: Excuse me, Mr. Jones. May I leave for five minutes? Mr. Jones: Sure. (He looks a little uncomfortable when Sugimoto walks away. He thinks Japanese workers are so rude and impolite.)
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【简答题】Case analysis Sugimoto, a Japanese, was praised in public by his American manager Mr. Jones for his good performance recently. The conversation is listed as follows: Mr. Jones: Mr. Sugimoto, I have noticed that you are doing an excellent job on the assembly line. I hope that the other workers could learn from you. Sugimoto: (He is uneasy). It’s my duty and I am only doing my job. Mr. Jones: You are one of the most excellent and dedicated workers in our company. Sugimoto: … (He blushes and nods his head several times, and keeps working.) Mr. Jones: … (He seems confused about Sugimoto’s reaction to his praise.) Sugimoto: Excuse me, Mr. Jones. May I leave for five minutes? Mr. Jones: Sure. (He looks a little uncomfortable when Sugimoto walks away. He thinks Japanese workers are so rude and impolite.)

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